SearchStax Site Search solution offers these troubleshooting suggestions for the Auto-Suggest feature. Questions? Do not hesitate to contact the SearchStax Support Desk.
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Promotions
SearchStax Site Search solution offers these suggestions when troubleshooting Promotions. Questions? Do not hesitate to contact the SearchStax Support Desk.
429 Error
SearchStax Site Search solution users sometimes encounter a 429 Too Many Requests error. You might also see it as: This can mean that the server has been inundated with queries… Continue reading 429 Error
500 Internal Server Error
SearchStax Managed Search service users sometimes encounter 500 Internal Server errors. This is a generic HTTP message, given when an unexpected condition was encountered and no more specific message could… Continue reading 500 Internal Server Error
502 Bad Gateway Error
New SearchStax Managed Search service users sometimes encounter a flurry of 502 Bad Gateway errors. This page presents the usual causes and potential solutions to this experience. The 502 Bad… Continue reading 502 Bad Gateway Error
503 Updates are Disabled Error
In the SearchStax Managed Search service, a 503 Updates are Disabled Error means that Zookeeper has blocked updates because a Solr node has failed. In one instance, a node failed… Continue reading 503 Updates are Disabled Error
504 Gateway Timeout Error
In the SearchStax Managed Search service, a 504 Gateway Timeout Error simply means that Solr did not respond to the Load Balancer within a reasonable time, usually about two minutes.… Continue reading 504 Gateway Timeout Error
510 Not Extended Error
In the SearchStax Managed Search service, a 510 Error is usually accompanied by a message saying, “No active replicas found for collection.” It occurs at the end of a cascade… Continue reading 510 Not Extended Error
Add a Node to a Solr Cluster
SearchStax Managed Search service clients sometimes want to add a node to a Solr cluster to meet seasonal query loads, such as during Christmas shopping or peak summer travel. They… Continue reading Add a Node to a Solr Cluster
V2HttpCall Error: No core retrieved for null
An “V2HttpCall” Error in your SearchStax Managed Search service solr.log file means that someone tried to modify your Solr deployment using the Solr v2 API, but something went wrong. It… Continue reading V2HttpCall Error: No core retrieved for null