SearchStax Managed Search service cloud providers all provide at-rest data encryption by default. Questions? Do not hesitate to contact the SearchStax Support Desk.
Help Center Categories: SearchStax Help Center
Does SearchStax support VPC/VPN security?
When SearchStax Managed Search service premium customers (Platinum, and Platinum Plus levels) have high-security requirements, we recommend a Managed Search Private environment with VPC Peering. Questions? Do not hesitate to… Continue reading Does SearchStax support VPC/VPN security?
POST vs. GET Requests
Overview SearchStax Managed Search service Solr queries may be submitted using either the GET or POST HTTP method. The query string of a GET request is included as part of… Continue reading POST vs. GET Requests
Why does Sitecore fail to populate schemas?
While connecting Sitecore to the SearchStax Managed Search service, some clients encounter a problem trying to populate the schema used by the Sitecore collections. It often looks like this: This… Continue reading Why does Sitecore fail to populate schemas?
A config with this name already exists!
When running the SearchStax Managed Search service Sitecore Connector, clients sometimes encounter this error message in PowerShell: The connector makes use of the SearchStax Zookeeper API config upload method, which… Continue reading A config with this name already exists!
Can’t Connect to Solr or Zookeeper
SearchStax Managed Search service clients sometimes discover that they can’t connect to Solr or Zookeeper. Most IT departments and ISPs issue IP addresses using the Dynamic Host Configuration Protocol (DHCP).… Continue reading Can’t Connect to Solr or Zookeeper
Suggester was not Built
SearchStax Managed Search service clients sometimes ask us about a solr.log message indicating that the Solr suggester search component failed to rebuild after an update. The critical phrase is: Solr’s… Continue reading Suggester was not Built
Consider Enabling SSL
SearchStax Managed Search service clients sometimes as us about a solr.log message indicating that the Secure Sockets Layer (SSL) is not enabled for their cluster. The critical phrase is: This… Continue reading Consider Enabling SSL
Could Not Restore Core
A SearchStax Managed Search service client reported a mysterious “could not restore core” error. The critical fragment was “Could not restore core.” SearchStax engineers determined that the client was trying… Continue reading Could Not Restore Core
Underlying Core Creation Failed
SearchStax Managed Search service clients frequently report mysterious “core creation failed” errors when attempting to create a new collection. They ask what causes these errors and how to avoid them.… Continue reading Underlying Core Creation Failed